Award - A choice made by the Member from these selections: free rooms at participating Drury Hotels, retailer gift certificates, resort and spa vacation packages, cruises and incentive miles on designated airlines.

Contact Information -
Member transactions - including profile changes, account inquiries and program information, may be made 24 hours a day
• Program Internet Site - www.druryhotels.com

Enrollment - may be handled in either of two ways
• Hotel - Sign up at the front desk of any Drury Hotel
• Program Internet Site - www.druryhotels.com

If unable to resolve issues through these sources, call the
• Help Desk - 1-800-325-0581, open Monday - Friday 8:00 a.m. to 7:00 p.m., Saturday 9:00 a.m. to 5:00 p.m. CST (excluding holidays).

Drury - Drury Inns, Inc. and its affiliates and subsidiaries.

Drury Gold Key Club ® - A membership program for frequent guests of Drury Hotels. Points are earned for dollars spent on room rates, which may be redeemed for awards.

Drury Inner Circle ® - A membership program for lodging planners and secretaries who book travel for others. Points are earned for dollars spent on room rates which may be redeemed for awards.

Member - An individual who completes required enrollment information and maintains active status by using Drury Hotels.

Participating Drury Hotels - Drury Inn & Suites®, Drury Inn®, Drury Suites®, Drury Lodge®, Drury Plaza Hotel®, and Pear Tree Inn by Drury®. Drury reserves the right to add or delete hotels from time to time.

Program - A general term to define Drury Gold Key Club and/or Drury Inner Circle.

2. To receive points, Drury Gold Key Club Members should present their Drury Gold Key Club membership number at reservation or check-in. Members who do not have their membership number with them should provide their photo ID to assist the Hotel in locating their file in the Hotel's computer. The membership number must be entered in the Hotel computer system, prior to check-out, for Members to receive points for their stay. Points are automatically transferred to the account within 48 hours of the Member’s check-out.

3. Drury Gold Key Club Members will earn ten (10) points for each dollar paid for room rate at a participating Drury Hotel (excluding taxes, meeting room charges, telephone charges, catering and incidental charges). Points are earned on standard and discounted rates. No points will be earned for complimentary nights, travel agent rates, employee rates, internet discount travel site rates (i.e. Expedia Special Rates, Travelscape, Lodging.com, Travelocity Good Buy Rates) and group tours and contract rates unless otherwise agreed to in writing by Drury. A Member whose hotel charges are billed directly to a company is eligible for points. However, group master-billing arrangements, where charges for multiple rooms are placed on one hotel bill and billed to the company, are not eligible. Points are not available for purchase.

4. Points are earned on the room occupied by the Member plus two additional rooms if all eligible charges for all rooms are paid on the Member's invoice. The Member must stay at the hotel for points to be earned.

6. Drury Inner Circle Members will earn five (5) points for each dollar paid for room rate at a participating Drury Hotel (excluding taxes, meeting room charges, telephone charges, catering, and incidental charges). To earn points, Inner Circle Members must provide their Drury Inner Circle membership number to Drury staff when making reservations. No points will be awarded to a Member unless the membership number is provided prior to check-out. Points are earned on standard and discounted rates for group bookings. No points will be earned for complimentary nights, travel agent rates, employee rates, travel sites rates (i.e. Expedia Special Rates, Travelscape, Lodging.com, Travelocity Good Buy Rates) and group tour and contract rates, unless otherwise agreed to by Drury.

8. If a Member does not accrue or redeem any points for a period of 365 days, then the Member will be placed on inactive status and the Member will not be eligible for program benefits. If the Member does not accrue any points for an additional 180 days, membership will be terminated and all points in the account will be forfeited. Subsequent re-enrollment does not entitle that individual to reinstatement of forfeited points.

9. Points accrued in a Member's account do not constitute property of the Member, have no cash or monetary value, cannot be transferred by operation of law or otherwise, and cannot be combined with other Members' points. Members can check their point balances by entering their member number and passcode at the program website www.drurygoldkey.com

10. If a Member does not receive credit for any particular qualifying stay, then the Member may use the online credit request form (found in the tool bar at left) or send a copy of the paid hotel receipt along with the Member’s number to: Drury Inns, Inc., Program Help Desk, P. O. Box 910, Cape Girardeau, MO, USA 63702-0910. Any such documentation must be received by Drury within 365 days of the check-out date of the stay. No account adjustments will be made after the expiration of this 365-day period. Members should retain all account statements. Duplicate copies of account statements will not be issued.

11. Members who provide an accurate e-mail address to Drury will receive Drury news, offers and other information via an on-line newsletter.

13. Members can redeem their points for Awards by following the redemption procedures specified in this Membership Guide. For security purposes, Awards will be delivered only to the Member's address on file with Drury, which will be verified at redemption. A Member will be asked by the Redemption Center to provide a confidential passcode before the Award is issued.

14. All Awards are subject to availability and the terms and conditions appearing on the reverse side of the Award Certificate including, but not limited to, expiration dates and restrictions on usage.

15. Members who redeem points for free nights must make reservations for their travel only through Drury in the manner specified in this Membership Guide. Members who redeem points for retailer certificates, airline mileage, resort and spa vacation packages, cruise certificates or a charitable donation must redeem their Awards through the Redemption Center or Program Internet site as specified in this Membership Guide.

16. Once an Award has been issued, neither Drury, its designated agents nor the respective vendors will take it back, exchange it, or re-credit the Member's Account. The Member is responsible for making arrangements with the Award supplier for changing, canceling, or re-booking the Award. Change fees or penalties may be imposed by the supplier. Drury will not be liable if any Award supplier dishonors a Member's Award Certificate(s), unless such dishonor is due solely to Drury's negligence. In such case, Drury's only obligation will be to re-credit the Member's Account, and Drury will not be liable for consequential, punitive or any other damages or costs.

17. Award Certificates for retailers, vacations and gift certificates at participating Drury Hotels will be sent to redeeming Members via first class mail. Resort, spa and cruise packages will be shipped via delivery service and will require a street address (no P.O. boxes) and signature for delivery. Please allow at least six (6) weeks for delivery. Drury and the Award suppliers will not be responsible for, and will not replace, Awards, Award Certificates, travel documents or correspondence which are lost or delayed in shipping or which are damaged, stolen or destroyed.

18. Photocopies of any Award Certificates will not be accepted for any purpose.

20. Free rooms may be limited subject to prior sale and may be unavailable during blackout or high demand periods. The free night Award covers only room charges. All incidental charges must be paid for by the Member. A free night will be deemed fully used once the stay has commenced and no refunds or credit will be issued.

21. Members choosing to redeem points for a free night may do so only as follows:
(a) Quick redemptions may be made by calling the Drury Reservation Center at 1-800-DRURYINN at least one (1) day prior to the anticipated date of arrival. Have membership number and passcode available. A confirmation number will be entered on the reservation, notifying the participating Drury Hotel of the free room. All quick redemptions must go through the Drury Reservation Center, as the Hotel does not have access to the Member's point balance. The guest using the free night must present a photo ID and the reservation confirmation number provided by Drury when checking in at the Hotel.

(b) Any changes or cancellations to the free night reservation must be made through the Drury Reservation Center at 1-800-DRURYINN at least one (1) day in advance of date of arrival. Points will be restored to the Member's Account within 30 business days after a cancellation number is assigned.

(c) Members may redeem points to receive free night certificates redeemable at any participating Drury Hotel by accessing the Program Internet Site or by calling the Redemption Center and providing their membership number and passcode. A free night certificate redeemable at any participating Drury Hotel bearing an individualized serial number will be delivered to the Member within approximately six (6) weeks. Certificate must be presented at check in.

23. Points may also be redeemed for resort, spa or cruise vacation certificates for a variety of destinations. All vacation certificates must be redeemed in accordance with the procedures specified on the certificate. A Member should provide two (2) choices on the reservation request. The request for redemption of a vacation Award Certificate must be made at least 120 days in advance of the anticipated date of travel. Additional nights may be purchased by the member and are subject to availability; however, back-to-back use of free resort, spa or cruise Award Certificates at the same location is not permitted.

24. Members choosing to redeem points for retailer, resort, spa or cruise vacation Award Certificates may do so only by calling the Redemption Center or by accessing the Program Internet Site. Once the Member has selected a particular Award, a confirmation number will be issued and the Award Certificate will be delivered to the Member within approximately six (6) weeks.

25. Members are responsible for the payment of all incidental charges, taxes, port fees, updrades and additions to the redemption package that may be assessed while using vacation Award Certificates.

26. Once points are deducted from the Member's Account for resort or cruise vacation Award Certificates, changes, re-issuance or re-credit of Drury points is not allowed.

28. Members choosing to redeem points for airline frequent flyer mileage may do so by calling the Redemption Center or by accessing the Program Internet Site. Please have membership number, passcode and frequent flyer number available. Airline mileage will be issued in the Member's name for the airline designated. Airline miles are issued electronically and an email address will be required. Allow at least six (6) weeks for mileage deposit from the Redemption Center.

29. Points that are redeemed for airline mileage with a participating airline are subject to all the terms and conditions of such airline's frequent flyer program and to Drury’s agreement with the respective airline.

30. Once points for airline miles are redeemed, changes, re-issuance or re-credit of points is not allowed.

CHARITABLE CONTRIBUTION
31. Members may redeem points in their account as a charitable donation to the American Red Cross (ARC) in amounts listed in the awards chart.

32. Members choosing to redeem points for a donation to the American Red Cross may do so by calling the Redemption Center or by accessing the Program Internet Site. All point balances will be verified before donations to the ARC are processed. Please have membership number and passcode available.

33. Minimum point redemption by Members is 15,000 points which equals $50 (US) donation to the ARC. Donated Drury Gold Key Club Program Points are not tax deductible by the member.

34. Once points are deducted from the Member’s Account for ARC donation, changes, re-issuance or re-credit of Drury points is not allowed.

36. Drury reserves the right to terminate either or both Programs at any time, upon 180 days notice. This means that a Member's right to accumulate additional points and claim Awards can be terminated 180 days after notice of termination is given.

37. The sale or barter of any points, Award Certificates, Awards or other benefits is prohibited. Any points, certificates or benefits which Drury deems to have been sold or assigned may be cancelled.

38. Fraud or abuse concerning the Program is subject to administrative and/or legal action by Drury, including, but not limited to, forfeiture of all accrued points in a Member's account, cancellation of any Awards previously issued, and/or termination of the Member's participation in the Program.

39. Drury will not be liable for any act, omission or negligence of any supplier of an Award under this Program including, but not limited to, any air carrier, travel agent, hotel, car rental location or retailer. Drury makes no representations or warranties of any kind regarding any service or merchandise furnished as an Award under the Program including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, which are expressly disclaimed. Drury will not be responsible for any costs, damages, accident, injury, loss, expense, or inconvenience that may arise in connection with the use of or a defect in any such service or item. Any benefits, offering or the like relating to the Drury Gold Key Club or Drury Inner Circle shall not be construed as, or constitute a contract or otherwise establish a contractual relationship between Drury and any Member.

40. Earning of points and redemption of Awards are subject to all applicable laws and regulations. Benefits and Awards may be subject to income or other taxes. Such taxes and all disclosures related thereto are the sole responsibility of the Member or Award recipient.

41. All questions or disputes involving the application or interpretation of the Programs and conditions will be decided by Drury in its sole discretion.

42. Address changes must be made by calling the Club Help Desk or accessing the Program Internet Site. A Membership number and passcode must accompany all changes. Name changes must be made by contacting the Club Help Desk.

43. Participants may be a Member of either the Drury Gold Key Club or Drury Inner Circle but may not, under any circumstances, participate in both Programs.

44. Each Program is void where prohibited by law.